CSF

Online Employment Application

Online Service Call Request

Online Courtesy Questionnaire

New Home Owner Letter

Customer Service Follow Up

To enhance our customer service, please fill out the questionnaire below:

Your Name:
Service Address:
City:
Phone:
Email:

Please check yes, no, or n/a and/or provide any additional comments below:

	Yes	No	N/A
1. Did you receive a prompt and pleasant greeting on your initial call to The Plumbing Dr.?
2. Was the dispatcher helpful and courteous?
3. Did the plumbing technician arrive during the time given by the dispatcher?
4. Was the plumbing technician's appearance clean and his/her manner pleasant/courteous
5. Did the plumbing technician/helper wear foot protection or remove their shoes while in your home?
6. Was the job performed to your satisfaction?
7. Did the plumbing technician leave the work area clean and orderly?
8. Did the plumbing technician explain the work performed to your satisfaction?
9. Would you like to have the same plumbing technician back again?
10. Were you given a magnetic business card?
11. Would you like the Plumbing Dr. management to contact you and/or follow-up?

Please feel free to add any other comments or suggestions: